What do I do if I need to change courses, cancel my order or get a refund?


Created On 02/29/2016  - Modified On 04/04/2018

We have a 30 day return policy on merchandise. Physical books, DVDs and other physical media must be returned to the Foundation to be eligible for a refund. Digital item returns are eligible for store credit only. Please contact support@erickson-foundation.org to begin the return process. You must contact us within 30 calendar days of purchase to be eligible for a refund. To request a change/cancellation/refund of your course, send an email to support@erickson-foundation.org with your

  • Name

  • Email Address

  • Phone Number

  • Confirmation Number

  • Name of webcast or product

  • Date of purchase

  • Issue

We will handle your request within 1 business day and confirm via email.


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